BPMmusic.com Our retail store was established in 1980. We began doing business on the internet in March of 1995. We strive to offer the best service and pricing possible. We realize that bad news travels quickly around the net. We only hope that good news travels at an equal speed. Our Business hours are 9:30 AM to 7:00 PM Monday thru Friday. Weekend hours are 9:30 AM to 6:00 PM on Saturday and noon to 5:00 PM on Sunday. We are in the Mountain Time Zone. Please feel free to call us anytime during business hours for any questions or concerns. In addition, we often respond to emails late into the evenings during non-business hours. |
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| Returns We offer a
30 day "no questions asked" return policy. We do ask that the
customer pay the return shipping charges. Upon receipt of merchandise, complete with all packaging, manuals, power supplies, cables, etc. (in like new condition) we will refund the total purchase price less our original shipping costs. Any shortages or damages will be charged to your account. Only unopened/sealed software packages will be accepted for return. Please call or e-mail us for a return authorization. Packages without a return authorization will not be accepted by BPMmusic.com. |
| Damages All shipping
damages must be reported within 7 days (1 week) of acceptance.
Upon notification, BPMmusic.com will notify the shipper who will than arrange to pick up the packaging and contents. You are responsible for keeping all packaging in good order so that the shipper is able to verify the packaging of the damaged item. We will do everything possible to expedite delivery of the replacement items. This is, of course, subject to availability of our stock. On special order items, clearances and B-Stock, if a replacement item is not available we will credit your purchase as soon as we can verify that the shipper has picked up the damaged goods. |
| Special Discounts We are an
authorized retailer of all the product lines that we sell. Equipment
is shipped in manufacture's sealed boxes. In some instances we do have to open boxes either to add upgrades, include items, insert invoices, etc. On occassion we repackage products returned by customers within the 30 day return period. The buyer will be informed and extra discounts offered for their consideration. These items carry all applicable manufacturer's warrantys. |
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